Pulseway's Active Directory (AD) Management Server Module allows system administrators direct access to quickly resolve the most common problems that users experience in a domain environment, such as password reset and account unlock. Having the capability to unlock users, reset passwords, enable/disable accounts, and add/remove group membership via a mobile device app is a significant time and effort saver. It also boosts user productivity and overall user satisfaction with IT services.
One of the most powerful features of this service is that system administrators can receive notification when a user's account becomes locked. This notification allows system administrators to investigate possible hack attempts versus legitimate lockouts. In either case, the notification is a proactive move toward resolving the issue quickly, when otherwise the user would have to call the help desk. And in the case of a potential attack, the administrators might not know for days.
Active Directory Management Server Module Features:
When users separate from the company, there is an immediate need to disable access to network resources, to sensitive data, and to other company assets. With a few taps an administrator can disable a user's account. There's no need to wait for paperwork or a lengthy process—simply notify the administrator who accesses the Pulseway App and disables the account within seconds of notification.
To enable the AD Management Server Module:
See Figure 1.
After you've enabled the AD Management Server Module in the Active Directory Server's Pulseway Manager,
At this point, you have three general options, as shown in Figure 2:
After a brief pause, the Unlock option disappears notifying you that you've successfully unlocked the account.
System administrators can now respond quickly to Active Directory-related user problems via automatic notification and using the Pulseway mobile device app and without having to navigate through an AD server or connecting into the corporate network with a laptop or other device. The administrator can manage common issues remotely and using any available device.
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