Pulseway allows you to remotely monitor and manage your systems using your mobile device, no matter where you are when things go wrong.

There is a huge misconception that RMM solutions are solely for large enterprises. This simply isn't true. The right RMM solution, implemented in the right way, is a vital part of any IT department in a business. For small organizations, RMM can simplify management of their own or their clients IT, increase efficiency, improve uptime, and so much more.

Work from Anywhere

Being in your company's on-call rotation is no fun. You have to stay close to your computer at all times in fear that if you leave for a few minutes to run an errand or to have dinner, disaster will strike. Your momentary absence could cost your company a lot of money in the time that it takes you to make your way back to your computer. However, you carry a mobile device, or two, everywhere you go these days. Using your mobile device, you could leave your computer, run your errands, have your dinner, and be seconds away from resolving any problems that occur while you're away. The challenges are to provide your users and your customers with maximum service uptime and to solve problems immediately.

The solution is to use Pulseway's monitoring and management software. Through Pulseway's apps or a web browser on your mobile device, you can restart services, issue commands, check utilization, restart systems, check disk space, and work with individual files without rushing back to your computer to do so. And you're not using a high bandwidth remote desktop session to do it either. You have instant and complete access to every Pulseway-enabled system on your network from anywhere.

• Windows Server (2003 – 2012 R2)
• Windows Desktops (XP – Windows 8)
• Mac OS X (10.8 or later)
• Linux (Major Distributions)
• .NET/Java Apps (Cloud API)

Real Monitoring and Management in Real-Time

Pulseway's solution doesn't end with simple system up/down monitoring or with a 'look but can't touch' view. Immediate alerts notify you so that you'll be the first to know when something goes wrong on your critical systems. As an administrator, you have full access to all services, file systems, command windows, and performance data. There's absolutely no administrative task that you can't perform. And you can automate your first line of defense by specifying alert conditions to trigger tasks such as restarting a process or running a script.

On Windows, you can optionally select to manage the following advanced services:

• Active Directory
• Exchange Server
• Hyper-V
• IIS
• SCOM
• SQL Server
• Windows Backups
• VMware hosts
• XenServer hosts
• Amazon services
• Azure services
• SNMP
• ESET Remote Administrator
• StorageCraft ShadowProtect

Additionally, you can run command line scripts, batch files, commands, or PowerShell cmdlets to gather more information or to remedy a problem. By customizing monitoring and alerting on each system, you don't have to settle for a canned or out-of-the-box solution. Accept the defaults if you want or fine-tune each system to alert the way you want.

Monitor Your Critical Applications

Pulseway also enables you to monitor your applications using the REST API or the Cloud API. Display key runtime parameters, stats and use Web Hooks to interact with the monitored instances in real time. Send notifications when runtime parameters are out of bounds, errors occur or on any other events worth knowing about. Start managing embedded systems, websites, applications, backup scripts and more using any programming or scripting language there is.

Using a mobilized approach for monitoring and managing your systems makes a great deal of sense. You get everything you need in one place, with no requirement that you stop what you're doing and move somewhere else to take care of critical requirements. Even better, you don't need to learn one interface for mobile activity and another in the office. It's only after finding yourself out of the office longer than expected that you come to realize the full benefit of a mobile first approach to management. To find out more why not sign up for our free, fully-functioning 14- day trial?

By Ken Hess
A full-time Windows and Linux system administrator with 20 years of experience with Mac, Linux, UNIX, and Windows systems in large multi-data center environments.